Coronavirus (COVID-19) information for letting agents


updated: 1ST APRIL 2020

Lettings Activity Tracker

This chart looks at the average tenancy volumes from 2019, and compares them to the tenancy volumes of 2020 with the aim of providing a daily snapshot to lettings professionals on how the industry is reacting during this time. The agencies represented within this data are based throughout England and Wales.

More data from the Lettings Activity Tracker

[EBOOK] Preparing your agency for a pandemic


The novel coronavirus (COVID-19) pandemic is an unprecedented event in our times. Around the world, businesses have had to adapt fast to a new and ever-changing situation. The property industry is no exception and the pandemic is likely to have a major impact on agency businesses. We’ve put together a free guide to help you prepare your agency for the challenge. Download it here

[WEBINAR] Coronavirus and lettings: How to prepare your agency for its impact (17th March 2020)

The UK is bracing for a surge in coronavirus (COVID-19) cases. It’s important to understand what this could mean for your business and how to protect your agency in all possible future scenarios.

In our free webinar we discussed:

  • Preventing the spread: advice from a health care professional
  • Predicting the impact based on past pandemics
  • The legal ramifications for lettings
  • Tips for preparing your business

Watch the webinar recording

Right to rent: temporary changes to process during coronavirus (COVID-19) pandemic

Right to checks can be carried out over video calls and tenants can supply scanned copies or photos of documents, after the government introduced temporary changes to the process as a result of the coronavirus pandemic. See the guide

Tips and tricks for staying productive when working remotely

As the coronavirus (COVID-19) pandemic forces agencies to move to remote working, keeping staff motivated and productive is essential, so your business can continue to run efficiently. Here are some tips for you and your employees. See the blog

Your guide to managing house moves and repairs during the Coronavirus (COVID-19) pandemic

Managing house moves

The government has issued guidance for letting agents, landlords, and tenants on managing house moves and repairs during the coronavirus (COVID-19) pandemic. See the guide

Your guide to the Coronavirus Job Retention Scheme

The Coronavirus Job Retention Scheme is designed to support employers whose operations have been severely impacted by the coronavirus (COVID-19) pandemic, by allowing them to claim 80% of furloughed employees’ wages. The scheme will be open to all UK employers. See the guide

Your guide to government protection for tenants during the coronavirus (COVID-19) pandemic

Landlords will now have to give all renters three months’ notice if they intend to seek possession of their property, as part of several measures brought forward to protect tenants during the coronavirus (COVID-19) pandemic. See the guide

The best tools to help you manage your agency remotely

Remote working has become a fact of life for many during the coronavirus (COVID-19) pandemic, but there are lots of tools that your agency can use to stay productive. See the guide

Agencies must be shut: Guidance on business and premises closures

All non-essential premises must now be shut, including agencies, following guidance from the government on business and premises closures to prevent the spread of coronavirus (COVID-19). See the guide

Legal ramifications for lettings of coronavirus: Q&A with DAS Legal

Simon Roberts, Senior Associate - Solicitor Legal Advice - with DAS Legal joined Goodlord for our Coronavirus and lettings webinar on 17 March. He answered questions about the legal implications for letting agents and landlords of the coronavirus (COVID-19) pandemic. Read the Q&A

How one agency has changed its procedures to adapt to the coronavirus pandemic

"We are going to be positive. We're all going to survive this and come out the other end."

Anthony Webb in London has been adapting its processes, day by day, to ensure it keeps running while following the official advice to reduce the spread of infection. Read the blog

Preparing your letting agency for the impact of coronavirus

It’s important that letting agents stay up to date with the latest guidance on the coronavirus and put the appropriate plans in place to ensure their agencies can continue to operate with minimal impact on their businesses.

Our guide contains useful advice on reducing in-person contact with tenants, maintaining communications with landlords, and keeping your business running. Read the guide

Your guide to government support for businesses impacted by coronavirus

Small to medium-sized letting agency businesses affected by coronavirus could be eligible for government support, including statutory sick pay relief and small business grant funding. See the advice