Deposit Replacement Insurance

Offer your tenants and landlords more ways to rent

Move tenants into a property without requiring a traditional tenancy deposit and give your landlords more protection than a traditional deposit scheme.

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Authorised and regulated by the Financial Conduct Authority.

Are you an existing Goodlord customer?
If you’re interested in offering Deposit Replacement Insurance to your customers, please contact your success manager.

Reduce your admin by offering Deposit Replacement Insurance today

FASTER MOVE-INS

Offer an alternative, faster option for tenants to move into a property with a smaller one-off fee instead of the large sum involved in a traditional deposit, reducing the amount of time a property could be vacant.

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MORE PROTECTION

Offer six to eight weeks' protection for your landlords, instead of the usual five to six weeks from a traditional deposit. Tenants are still liable for any breach in their tenancy agreement and must pass referencing to be eligible.

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FAIR, COMPREHENSIVE AND INDEPENDENT CLAIMS PROCESS

Our independent and impartial third-party adjudicators, Hamilton Fraser, will review claims and disputes and determine the outcome. Hamilton Fraser are specialists in deposit claims and disputes and manage the government- authorised tenancy deposit protection scheme, mydeposits.

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GENERATE REVENUE ON EACH POLICY SOLD

You’ll benefit from every Deposit Replacement Scheme you activate by offering an additional service to your customers whilst also generating a new revenue stream.

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Frequently asked questions

No. You must provide tenants with a traditional deposit scheme as standard. The Deposit Replacement scheme can only be offered as an alternative to a traditional deposit scheme, not in place of.

If the claim is undisputed then the claim will be paid out within 30 days. If it is disputed by the tenant then it will be referred to our independent claims specialists, Hamilton Fraser, who will manage the resolution process.

The claim will be handed over to our independent claims specialists, Hamilton Fraser, who will work with you, the landlord and the tenant to find a resolution. If no resolution can be found then they will independently adjudicate the case and provide a decision on the outcome.

As per a traditional deposit scheme, rent arrears, cleaning, dilapidation and any other loss caused by the breach of the tenancy agreement are covered under the Deposit Replacement Insurance.

As the agent will be taking out the policy, the insurance policy will be in the agent’s name.

If the claim is undisputed then we will payout within 30 days but if there is a dispute, payout is dependent on the outcome of the adjudication.

You have the option between an 8 or 12 week policy to provide to your landlords.

Our policy has nil excess as standard.

If there are outstanding payments on the tenancy for damages or rent arrears that haven't been settled at the end of the tenancy, you can make a claim with your insurer and these will be paid out within 30 days if there is no dispute with the tenant.

If your property has sustained damage that hasn't been resolved by the end of the tenancy, you will need to supply your tenant with an invoice of the damages. Should the invoice go unpaid, you can claim against the insurance policy.

Yes, our Deposit Replacement Insurance is authorised and regulated by the Financial Conduct Authority.