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Utility switching and change of occupancy service

Get rewarded when your tenants use Goodlord Switch

Activate Goodlord Switch today to earn commission while providing your tenants a best-in-class service and the chance to move to a clean energy provider - and we’ll update their local council and water suppliers before they move in too.

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.

Key features

No admin

We can take care of switching your tenants' utilities through our direct switch service.

Even if they don't choose to switch, we can notify the current energy provider of the new tenant - plus we'll always let the council and water supplier know when there's a change of occupancy, so your agency doesn't have to.

Bills managed from day one

We ensure the energy provider knows when a tenant moves out and that your new tenants are responsible for their utility bills from day one.

This means that your landlord or business never receives any unexpected or large bills.

An easy switch for tenants

At the click of a button, you can give your tenants the chance to choose a new energy provider, just before signing their tenancy agreement.

The seamless utility switch service offered at the right time in their pre-tenancy journey means that Goodlord Switch has a market-leading conversion rate, so you can earn more commission on every let.

Did you know that your tenants can also benefit from great deals and offers through Goodlord?

As part of the tenant journey, they will have access to deals with Virgin Media, Sky, and many more to help them in the move-in process.

They can follow the links in their tenant hub on our platform and set it up themselves - while you sit back and earn extra revenue for every option purchased.

"It's revolutionised the way we do things"

Normie & Co

Joshua Gertler - Manager at Normie & Co

"Goodlord has totally revolutionised the way we do things. Drawing up the tenant agreement, checking payments that come in and having tenants referenced - these are all jobs we don't have to do any more."

Frequently asked questions

You need to have Goodlord Switch available to you which you can request on set-up of your account or through your customer success manager.

Once this has been done, you can activate Goodlord Switch on any tenancy at the click of a button - you’ll just need to provide a vacancy date for the property.

If you turn on the direct switch service for your tenants, they'll get the chance to switch to a new energy supplier - ScottishPower - in their Goodlord journey.

Even if you don't wish to offer your tenants this service, we'll automatically notify the energy provider of the change of occupancy on move in and move out, to cover your landlord's void period.

We'll always let the council and water supplier know of the change of occupancy too.

We work with both ScottishPower and Octopus Energy.

No. If you activate Goodlord Switch on a tenancy, your tenant can choose whether or not to set up their energy provider through the Goodlord platform.

We can only complete the change of occupier when a tenant moves out if you give us the vacancy date.

Without it, we won’t be able to inform the council, water company, or energy companies of the new details.

Discover why Goodlord is in a league of its own

Book a no commitment call and find out how Goodlord will:

Save you hundreds of hours of admin time
Grow your agency without growing your headcount
Let you say goodbye to dealing with multiple suppliers
Maximise conversions on revenue-generation products
Reduce costly compliance risks to your business
Help you win more landlords with exclusive insights

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.