Customer stories

Learn how our customers get the most out of Goodlord

Goodlord agents all around the UK are using our platform to bring value to their customers, save time and money, remain compliant, and generate additional revenue. But you don’t have to take our word for it - you can learn from our customers' experiences instead.

Agencies using Goodlord to help with compliance

How Buttercross Estates has "more control with referencing" through the Vouch integration

Buttercross Estates, recently awarded the British Property Awards' "Gold Winner Letting Agent in Newark", has been using Goodlord's lettings platform plus its referencing service since the beginning - but chose to try the new integration with Vouch to access it's referencing services through Goodlord. Here are the results.

How Normie & Co "revolutionised" its processes

Normie & Co has used Goodlord’s core platform since 2016, and has since chosen to boost their income by offering tenants extra products.

How Christopher Shaw created a "safety-net" for compliance

Christopher Shaw is a digital-first estate agency offering a range of property services across Bournemouth and Poole. It joined Goodlord in 2017 to continue developing its digital approach - and to offer a "safety-net" for compliance.

How Ezytrac Property Group gets "a good product for a good price"

Ezytrac Property Group makes full use of Goodlord's various services - and happily recommends them thanks to the "quality of the team" who aim to "provide the best products".

How Wills & Smerdon saves "hours of administration"

Wills & Smerdon were one of many agents who signed up with Goodlord in 2020, as remote working and limiting face-to-face contact with tenants became more of a necessity.

How Wilkinson Estates brought everything "under one roof"

Wilkinson Estates initially joined Goodlord in early 2019, looking for ways to create efficiencies - and has found it to be a selling point to demonstrate how it strives to offer its landlords the best service.

How Gold Key Lettings & Management found "massive peace of mind"

Gold Key Lettings joined Goodlord in May 2020 having searched for a new Rent Protection Insurance provider, and discovered how the platform could help the Sheffield-based lettings agency manage its compliance.

How Charles David Casson knows "compliance is taken care of"

Charles David Casson, an independent Chelmsford letting and estate agents, uses the Goodlord platform to standardise the tenant experience - and alleviate pressures on its staff with the online process.

How Three Oaks made sure "compliance issues are taken care of"

A specialist in residential lettings and property management, Three Oaks is a family-run agency with a wealth of experience in the Chigwell area. Keeping up with due diligence is of vital importance to this agency, which is why it joined Goodlord in early 2020.

How Redmayne Arnold & Harris gained more time to "take on much more work"

Cambridge-based estate agents, Redmayne Arnold & Harris, use Goodlord to simplify the pre-tenancy process, creating a better experience with remote-access for their tenants.

How Set to Let found a provider to "shoulder the burden of compliance"

Set To Let is an agency offering lettings and property management expertise primarily in the residential sector. Based in Leicester, with a landlord’s understanding of the industry, it joined Goodlord in 2019 to help "shoulder the burden of compliance."

How Omnia Property Group takes "confidence in the system" to stay compliant

Sheffield-based Omnia Property Group works across all areas of the property market, and joined Goodlord to make sure it could stay compliant in the face of changing legislation.

How Martin & Co Blackpool made everything "a lot more efficient"

Martin & Co. Blackpool has increased its efficiency, with time and paper saved through using Goodlord - plus discovered new sources of revenue in the extra services it can offer its tenants and landlords.

How Sowerbys created an "easy and transparent" tenancy flow

Sowerbys joined Goodlord in 2019, looking for a solution that would improve their tenants’ experience with an "easy and transparent" tenancy flow.

How David Conway found a "really effective" way to collect rent

David Conway uses both Goodlord's Rent Collection and Rent Protection products, to save time and to help it sell its services to landlords - with the added benefit of all these extra services being under one roof.

Discover why Goodlord is in a league of its own

Book a no commitment call and find out how Goodlord will:

Save you hundreds of hours of admin time
Grow your agency without growing your headcount
Let you say goodbye to dealing with multiple suppliers
Maximise conversions on revenue-generation products
Reduce costly compliance risks to your business
Help you win more landlords with exclusive insights

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.