Customer stories

Learn how our customers get the most out of Goodlord

Goodlord agents all around the country are using our platform to bring value to their customers, save time and money, remain compliant, and generate additional revenue.

But you don’t have to take our word for it - you can learn from our satisfied customer, their experiences, and their success stories instead.

Agencies using Goodlord to help with compliance

How David Conway found a "really effective" way to collect rent

David Conway uses both Goodlord's Rent Collection and Rent Protection products, to save time and to help it sell its services to landlords - with the added benefit of all these extra services being under one roof.

How Martin & Co Blackpool made everything "a lot more efficient" [+ video]

Martin & Co. Blackpool has increased its efficiency, with time and paper saved through using Goodlord - plus discovered new sources of revenue in the extra services it can offer its tenants and landlords.

How Dawsons found a "great affiliation" that made the last 12 months "more successful" [+ video]

Dawsons signed up with Goodlord in 2019, to help align the Swansea-based letting agency's systems with its vision of creating the most efficient process and a great customer experience.

How Stratfords shaved "90% off" the time it spends on each tenancy

Stratfords Residential Sales and Lettings is a family-owned business, operating across Bletchley and Milton Keynes. It offers a personal service to landlords, made possible through its expanding team and its investment in technology like Goodlord.

How Christopher Shaw can "do more with smarter tools" [+ video]

Christopher Shaw is a digital-first estate agency offering a range of property services across Bournemouth and Poole. It joined Goodlord in 2017 to continue developing its digital approach - and to offer a "safety-net" for compliance.

How Charles David Casson saves on "a full time member of staff" [+ video]

Charles David Casson, an independent Chelmsford letting and estate agents, uses the Goodlord platform to standardise the tenant experience - and alleviate pressures on its staff with the online process.

How Martyn Gerrard uses rent protection to "stand out from competitors"

Martyn Gerrard, an award winning estate and letting agency operating across North London, joined Goodlord when looking for a rent protection offering to help protect its landlords - and quickly realised that the Goodlord platform could also help the company save time.

How Gold Key Lettings & Management found "massive peace of mind"

Gold Key Lettings joined Goodlord in May 2020 having searched for a new Rent Protection Insurance provider, and discovered how the platform could help the Sheffield-based lettings agency manage its compliance.

How Normie & Co "revolutionised" its processes

Normie & Co has used Goodlord’s core platform since 2016, and has since chosen to boost their income by offering tenants extra products.

How Buttercross Estates has "more control with referencing" through the Vouch integration

Buttercross Estates, recently awarded the British Property Awards' "Gold Winner Letting Agent in Newark", has been using Goodlord's lettings platform plus its referencing service since the beginning - but chose to try the new integration with Vouch to access it's referencing services through Goodlord. Here are the results.

How Avocado Property saves "someone employed 25 hours a week" [+ video]

Avocado Property launched in 2020, mid-lockdown, and got set up on Goodlord from day one, to help it easily manage the administration side of the business while saving on staffing costs.

How Wilkinson Estates brought everything "under one roof"

Wilkinson Estates initially joined Goodlord in early 2019, looking for ways to create efficiencies - and has found it to be a selling point to demonstrate how it strives to offer its landlords the best service.

How Hirsch Estates found a "real winner" for their landlords

When setting up the new agency in 2020, Hirsch Estates looked into Goodlord early on, to help support it with compliance and an automated process.

How Three Oaks made sure "compliance issues are taken care of"

A specialist in residential lettings and property management, Three Oaks is a family-run agency with a wealth of experience in the Chigwell area. Keeping up with due diligence is of vital importance to this agency, which is why it joined Goodlord in early 2020.

How Wills & Smerdon saves "hours of administration"

Wills & Smerdon were one of many agents who signed up with Goodlord in 2020, as remote working and limiting face-to-face contact with tenants became more of a necessity.

How Sowerbys created an "easy and transparent" tenancy flow

Sowerbys joined Goodlord in 2019, looking for a solution that would improve their tenants’ experience with an "easy and transparent" tenancy flow.

How Set to Let found a provider to "shoulder the burden of compliance"

Set To Let is an agency offering lettings and property management expertise primarily in the residential sector. Based in Leicester, with a landlord’s understanding of the industry, it joined Goodlord in 2019 to help "shoulder the burden of compliance."

How Infinite Property keeps a "bulletproof" audit trail

Infinite Property uses innovative Proptech solutions, like Goodlord, to help it expand its activities across England, without the need for physical branches.

Discover why Goodlord is in a league of its own

Book a no commitment call and find out how Goodlord will:

Save you hundreds of hours of admin time
Grow your agency without growing your headcount
Let you say goodbye to dealing with multiple suppliers
Maximise conversions on revenue-generation products
Reduce costly compliance risks to your business
Help you win more landlords with exclusive insights

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.