Customer stories

Learn how our customers get the most out of Goodlord

Goodlord agents all around the country are using our platform to bring value to their customers, save time and money, remain compliant, and generate additional revenue.

But you don’t have to take our word for it - you can learn from our satisfied customer, their experiences, and their success stories instead.

Agencies using Goodlord to help with customer experience

How Elevation Lettings found a "much more streamlined" referencing process

Elevation Lettings signed up to Goodlord in 2019, and has found an easy way to streamline its processes into a single system, avoiding data duplication.

How Propfinity found an eye-opening business opportunity

Defining itself as a "cloud based and keyless lettings and property management agency", Propfinity launched in 2022, and started using Goodlord from day one.

How Dawsons takes a "technology-first approach" to lettings

Dawsons signed up with Goodlord in 2019, to help align the Swansea-based letting agency's systems with its vision of creating the most efficient process and a great customer experience.

How Settio gives customers a "really slick experience" [+ video]

Lettings agency Settio was set up in 2018 to cater to overseas investors, and now feels that a tech platform like Goodlord is essential to minimise risk and offer customers a great experience.

How Infinite Property keeps a "bulletproof" audit trail

Infinite Property uses innovative Proptech solutions, like Goodlord, to help it expand its activities across England, without the need for physical branches.

How Lease for Life elevated its business presence and processes

Lease for Life is a new type of lettings agency, the missing link between council housing and the private rental sector in the London area - and uses Goodlord to help it deliver that service.

How Lets2Share uses Goodlord to build stronger relationships with their landlords

Lets2Share, an agency based in Bexhill in South East England, joined Goodlord in 2022. As a bespoke agency, their focus is on providing high support to their landlords. They use Goodlord as an extra member of the team to help them provide a premium customer service.

How White & Sons found a tech solution that's a "complete lifesaver"

White & Sons signed up with Goodlord at the start of 2022, and has already seen an impact on the amount of time saved, allowing the agency to get more done in day.

How David Conway found a "really effective" way to collect rent

David Conway uses both Goodlord's Rent Collection and Rent Protection products, to save time and to help it sell its services to landlords - with the added benefit of all these extra services being under one roof.

How Avocado Property saves "someone employed 25 hours a week" [+ video]

Avocado Property launched in 2020, mid-lockdown, and got set up on Goodlord from day one, to help it easily manage the administration side of the business while saving on staffing costs.

How Michael Jones found a solution that "ticked all the boxes"

Goodlord has enabled Michael Jones Estate Agency to focus on its customers' experience and reduce time spent on administration.

How Buttercross Estates has "more control with referencing" through the Vouch integration

Buttercross Estates, recently awarded the British Property Awards' "Gold Winner Letting Agent in Newark", has been using Goodlord's lettings platform plus its referencing service since the beginning - but chose to try the new integration with Vouch to access it's referencing services through Goodlord. Here are the results.

How Ferndown Estates "drastically improved" its tenancy timeframes

The Birmingham and North Solihull-based Ferndown Estates joined Goodlord in 2017 to improve the lettings experience for both their landlords and their tenants.

How Hirsch Estates found a "real winner" for their landlords

When setting up the new agency in 2020, Hirsch Estates looked into Goodlord early on, to help support it with compliance and an automated process.

How Homelets Bath uses tech to stay ahead of "competitive forces"

The family-owned lettings agency, HomeLets Bath, joined Goodlord in 2017 to deliver a better service to both landlords and tenants.

How Kallars maximised its returns by "breaking every system down" to improve

Meeting the changing expectations of millennials was just one reason among many that Kallars Property Agents chose to join Goodlord.

How Bidwells found a supplier that "seemed to offer everything" it wanted

Cambridge-based property consultants, Bidwells, is aware of the growing popularity of renting across the UK as a whole, and joined Goodlord back in 2017 to help simplify the lettings process for the agency, and for its tenants.

How Homes Partnership threw off the “shackles” of paperwork

Joining Goodlord in 2019 helped estate agency Homes Partnership to remove the “shackles” of paperwork so it could refocus on growing and making time to talk to its customers.

How County Lettings found a solution to keep tenants moving during lockdown

County Lettings is the longest established sole letting agents in the Hertfordshire area, with over 30 years' experience. Having previously taken a paper-based approach to lettings, it's now evolving its processes to offer its customers a digital solution.

Discover why Goodlord is in a league of its own

Book a no commitment call and find out how Goodlord will:

Save you hundreds of hours of admin time
Grow your agency without growing your headcount
Let you say goodbye to dealing with multiple suppliers
Maximise conversions on revenue-generation products
Reduce costly compliance risks to your business
Help you win more landlords with exclusive insights

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.