Tenants Contents & Liability Insurance

Goodlord offers your tenants added peace of mind by providing Contents and Liability Insurance to protect their possessions and accidental damage to the landlord’s property - all designed by the experts in property protection to support tenants if things don’t quite go to plan.

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.

Experts in property protection

What does our policy cover?

Contents cover for damage caused by fire, theft, malicious damage, vandalism, subsidence, heave or landslip, storm, flood and escape of water or oil.

Vistors' belongings up to £1,000.

STANDARD ACCIDENTAL DAMAGE COVER for electronics and more.

Tenants liability cover of up to £10,000 per incident.

Optional extras including full accidental damage cover, legal expenses cover of up to £100,000, and contents outside the home for up to 90 consecutive days.

Terms and conditions apply, always read the policy wording.

Key features

Provide a better service to your customers

Attract more tenants to your properties by offering them a complete package including access to competitive and comprehensive Contents and Liability Insurance policies through Goodlord - and keep your landlords happy knowing their property has an extra layer of protection.

Reduce deposit disputes

Surveys suggest 55% of renters do not protect their belongings or liability with an insurance policy*, leaving hefty bills at the end of tenancies for damages. By offering a Tenants Liability Insurance policy, you can reduce the number of deposit disputes as damages could be covered by the tenant’s policy before the check-out process.

* Source: Sainsbury's Bank Home Insurance research 2018, about.sainsburys.co.uk

Integrated hands-off process

Sit back and let us do the work - we’ll offer the insurance policy to your tenants at the right time within their pre-tenancy journey, then give them a call to talk through their options and arrange their policy - without you having to do a thing. Plus, tenants can claim directly through their policy provider, so you don’t need to worry about managing any claims admin.

Did you know that your tenants can also benefit from great deals and offers through Goodlord?

As part of the tenant journey, they’ll have access to deals with Virgin Media, Sky, and many more to help them in the move-in process. They can follow the links in their tenant hub on our platform and set it up themselves - while you sit back and earn extra revenue for every option purchased.

Before Goodlord, the lettings process was slower and paper based, and if you were dealing with a tenant who was just about to go on holiday you couldn't keep the process moving. Now, our tenants don’t even need to be present for the signing and they’ve commented on how fast it all is.

Chris Pook - Cooper Green Pooks

This technology has drastically improved our pre- to post-tenancy timeframes. Our staff are less stressed and the way we interact with tenants has greatly enhanced and streamlined our business. We can spend more time on the things that are important to us - meeting tenants and landlords, and getting more properties into our business.

Ian Crampton - Ferndown Estates

We make full use of Goodlord, for doing our referencing, all of our signatures, insurance policies, Goodlord Switch - we're sold on everything that Goodlord is able to offer us because of the fantastic job that it does.

Tim Leffler - Ezytrac Property Group

Goodlord removes the side of the business that you don't sign up to when you become a letting agent ー to sit at your desk and do hours of paperwork. It improves the experience of the landlord and our clients' customer, which is the tenant - and the tenants of today are our landlords of tomorrow.

Adam Charlton - Homes Partnership

Frequently asked questions

Yes, you will financially benefit from each policy we sell to your tenants.

We’ll call the tenants a maximum of four times to discuss this service with your tenants, with the first call coming two days after referencing has been completed.

It takes 10 minutes on average for us to provide your tenant with a quote.

Goodlord works with a panel of insurers to give a range of competitively-priced policies tailored to the individual tenant’s needs.

Yes - check out your insurance dashboard within the Goodlord platform.

Prices vary depending on each tenant’s needs. They pay nothing upfront and can be protected immediately - reducing the initial financial outlay of moving home while still ensuring their possessions are protected.

Discover why Goodlord is in a league of its own

Book a no commitment call and find out how Goodlord will:

Save you hundreds of hours of admin time
Grow your agency without growing your headcount
Let you say goodbye to dealing with multiple suppliers
Maximise conversions on revenue-generation products
Help you win more landlords with exclusive insights
Save you hundreds of hours of admin time

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.

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