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Rent Collection and Lettings Accounts

Your entire payments process in one place

From collecting and reconciling rent to paying your landlords and contractors, Goodlord's fully-integrated Rent Collection and Lettings Accounts service helps you create and manage all your client accounts in one place - giving you more visibility and time back in your day.

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.

What is Rent Collection and Lettings Accounts?

Lettings Accounts combines with Rent Collection to offer you a full payments solution. The system automatically sets up a separate e-money account for each of your landlords' properties - in your name and clearly labelled as a client account - with funds securely held with the Bank of England.

You can then use these accounts to manage the entire lettings payment cycle - taking move-in monies, receiving rent payments, reconciling payments, and paying out management fees, maintenance fees and landlord payments - in one place.

Key benefits

One place for all your payments

From rent collection and reconciliation to one-click payouts to contractors and landlords and automatic landlord statement generation - you’ll have everything in one place to manage your agency’s payments with ease.

Your whole business will see the rent payment status without needing to give everyone access to the business bank account.

More than that. As part of Goodlord's full lettings platform, your whole lettings process becomes one smooth journey.

No more chasing

Rent collection, chasing, and reconciliation of your payments are done for you with our payments service. 

With Goodlord, each tenant will have a unique account number, so 100% of your rent payments will be correctly referenced, making reconciliation and collecting rent painless.

And, with weekend payouts, you can easily keep your tenants moving at all times.

An accounting system you can trust

With Goodlord's Rent Collection and Lettings Accounts service, you'll be in safe hands, with a tried and tested system that's processed over £1 billion in monies.

You'll get a full audit trail of all transactions, including when your tenants were chased for rent.

With built in anti-fraud checks together with automated client account creation for each property, you never have to worry about a human error with payouts.

Reduced arrears

Your tenants are less likely to fall into arrears with timely reminders to pay before their rent is late through our rent collection process.

Our multiple payment options, including bank transfer and standing order, encourage them to choose the best way for them to pay on time.

Save four workdays every single month*

What do all of these benefits mean? You can save up to four workdays each month, to focus on your business.

You avoid switching between systems to export your client accounts, save hours in manual processes, and your tenants can access everything they need on Goodlord without coming to you for answers - from move-in monies to rental payments.

*Per 100 tenancies processed through Goodlord

"Goodlord Rent Collection is really effective"

David Conway logo

James Conway - Director at David Conway Estate and Letting Agents

"Goodlord Rent Collection is really effective - it's doing exactly what we need it to do. Everything gets paid quickly and we know precisely when that rent is sent - or, more importantly, if it hasn't been. We can confidently let it run in the background - it sends out the reminders to our tenants in a regular cadence, so that we don't have to."

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Read James's time-saving story

Time saving

"It saves me a good hour and a half a day"

Hotspur Residential

Justin Mathews - Director at Hotspur Residential

"With Goodlord Rent Collection, I can do the payments without having to go into the banking system, knowing that the payments have come through from Goodlord - it saves me a good hour and a half a day."

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Read Justin's compliance story

Time saving

Frequently asked questions

No. We will pay the rent directly into your client account, as your tenants do now, with no delay. The only change will be to your rent chasing process as we will take care of that for you.

Tenancies automatically become periodic once the contract end date has passed unless you specify on Goodlord that the tenancy is ending. We will then pro-rata the last payment for you on your behalf.

Discover why Goodlord is in a league of its own

Book a no commitment call and find out how Goodlord will:

Save you hundreds of hours of admin time
Grow your agency without growing your headcount
Let you say goodbye to dealing with multiple suppliers
Maximise conversions on revenue-generation products
Reduce costly compliance risks to your business
Help you win more landlords with exclusive insights

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.