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Rent Collection

Never chase late rent again

Our Rent Collection product sends automatic reminders to your tenants to pay their rent on time.

Reconciliation is easy with our unique bank account numbers, removing tenant errors and saving you time - so you can focus on the things that really matter to your business.

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.

Key features

No more chasing

With automatic reminders to your tenants to pay their rent from three days before the due date, you can simply wait for payments to arrive in your account, saving you hours of manual chasing.

Reduced arrears

Your tenants are less likely to fall into arrears with timely reminders to pay before their rent is late through our rent collection process. 

Plus our multiple payment options, including bank transfer and standing order, encourage them to choose the best way for them to pay on time.

100% correct payment reference, every time

Our research shows that 85% of tenants fail to use the right reference when paying rent.

With Goodlord, each tenant will have a unique account number, so 100% of your rent payments will be correctly referenced, making reconciliation and collecting rent painless.

Secure and instant access to rent data

Your whole business will see the rent payment status without needing to give everyone access to the business bank account.

Your dashboard will show any rents outstanding, due soon, and paid, as well as any messages sent to chase your tenants.

Stay compliant

You'll have a full audit trail of all transactions and when your tenants were chased for rent if you ever needed to serve a Section 8 notice to a tenant.

A trusted payments partner

Goodlord handled more than £366 million of deposits and move-in monies for our agents and their landlords in 2021, through our expert team with a wealth of experience and our market-leading partner, Modulr - so you know your rent is in good hands.

"Goodlord Rent Collection is really effective"

David Conway logo

James Conway - Director at David Conway Estate and Letting Agents

"Goodlord Rent Collection is really effective - it's doing exactly what we need it to do. Everything gets paid quickly and we know precisely when that rent is sent - or, more importantly, if it hasn't been. We can confidently let it run in the background - it sends out the reminders to our tenants in a regular cadence, so that we don't have to."

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"It saves me a good hour and a half a day"

Hotspur Residential

Justin Mathews - Director at Hotspur Residential

"With Goodlord Rent Collection, I can do the payments without having to go into the banking system, knowing that the payments have come through from Goodlord - it saves me a good hour and a half a day."

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Frequently asked questions

No. We will pay the rent directly into your client account, as your tenants do now, with no delay. The only change will be to your rent chasing process as we will take care of that for you.

Tenancies automatically become periodic once the contract end date has passed unless you specify on Goodlord that the tenancy is ending. We will then pro-rata the last payment for you on your behalf.

Discover why Goodlord is in a league of its own

Book a no commitment call and find out how Goodlord will:

Save you hundreds of hours of admin time
Grow your agency without growing your headcount
Let you say goodbye to dealing with multiple suppliers
Maximise conversions on revenue-generation products
Reduce costly compliance risks to your business
Help you win more landlords with exclusive insights

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.