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Tenant Referencing

Goodlord’s referencing service means we can reference tenants in the fastest way possible, without compromising on quality. 

We combine best-in-class technology with trained experts to process references that suits your letting agency’s needs - from straightforward student references to more complex applications. 
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Referencing options to suit your needs

Essential

A basic credit and ID check that quickly returns the information you need to know. Ideal for student tenants.

Credit check
Instant identity document authentication
Right to Rent documentation collection
Professional referencing reports
Ability to share referencing reports with landlords

Pro

A comprehensive but cost-friendly check that provides a complete picture of your applicants, fast.

All the benefits of Essential
Residential checks
Income checks, including Open Banking, integrations, with HMRC and payroll providers
Proactive contact from day one
Referencing decisions
Proactive contact from day one
Referencing decisions
Fully insurable
Goodlord Risk service
Ability to share referencing reports with landlords, and have the reports signed off

Priority

A premium package with all the bells and whistles.

All the benefits of Pro
Applications processed as priority in our queue
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Features

We combine best-in-class technology with trained experts to process references that suits your letting agency’s needs

 

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Credit check

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Instant identity document authentication

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Right to Rent documentation collection

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Professional referencing reports

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Ability to share referencing reports with landlords

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Residential checks
 
 

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Income checks, including Open Banking, integrations, with HMRC and payroll providers

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Proactive contact from day one

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Referencing decisions

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Proactive contact from day one

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Fully insurable

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Ability to share referencing reports with landlords, and have the reports signed off

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Goodlord Risk service

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Application processed as priority in our queue

 

 
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Essential

A basic credit and ID check that quickly returns the information you need to know. Ideal for student tenants.

 

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Pro

A comprehensive but cost-friendly check that provides a complete picture of your applicants, fast.

 

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All the benefits of Essential
 

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Residential checks

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Income checks, including Open Banking, integrations, with HMRC and payroll providers
 

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Proactive contact from day one
 

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Referencing decisions
 

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Proactive contact from day one

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Fully insurable

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Ability to share referencing reports with landlords, and have the reports signed off
 
 

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Goodlord Risk service
 
Referencing-Priority-logo-circle-200px

Priority

A premium package with all the bells and whistles.

 

Referencing-ticks-200px-Priority

All the benefits of Pro

Referencing-ticks-200px-Priority

Application processed as priority in our queue
 

Referencing options to suit your needs

Essential

A basic credit and ID check that quickly returns the information you need to know. Ideal for student tenants.

  • Credit check
  • Instant identity document authentication
  • Right to Rent documentation collection
  • Professional referencing reports
  • Ability to share referencing reports with landlords

PRO

A comprehensive reference that uses unique anti-fraud technology to give an accurate picture, quickly. 

  • Credit check
  • Instant identity document authentication
  • Right to Rent documentation collection
  • Professional referencing reports
  • Share reports directly with your landlords
  • Residential checks
  • Income checks, inc Open Banking, HMRC and payroll providers
  • Proactive contact from day one
  • Referencing decisions
  • Fully insurable
  • Goodlord Risk service

Priority

A premium package with all the bells and whistles.

 

  • All the benefits of Pro
  • Application processed as priority in our queue

Key Features

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Referencing results you can trust

You and your landlords can take confidence in our comprehensive tenant referencing process. We check your tenant against four criteria: credit, residential history, identification, and income and affordability.

Plus, we use tried and tested technology - such as an integration into HMRC for our Pro and Priority references - which gets your references back faster than ever, without compromising on quality.

A hands-off referencing experience

Our tenant referencing checks are designed so you can get your applicants checked with minimal effort.

Just send the link to your applicant to start the tenants' reference check process and we'll take care of the rest - from gathering and verifying documentation to chasing referees, whether online or over the phone

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Fast turnaround on referencing recommendations

We use technology to help you get secure references back quickly. We use a range of tools, such as open banking and digital identity authentication, as well as HMRC and payroll integrations to help speed up the process. 

Easily track the progress of each reference

Goodlord Referencing is available within the Goodlord platform, so you have a seamless journey from start to finish. You can choose what type of reference you need for your applicant.

What’s more, you’ll have access to a referencing dashboard that shows how each reference is progressing in real time. 

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Download detailed reports - and send to your landlords

It’s easy to download detailed referencing reports for every tenant, which clearly outlines the reasons for our recommendation.

You can send GDPR-friendly reports with the results of your tenant reference check with your landlords. If you opt for a Pro or Priority reference, you’ll be able to send referencing reports to your landlords to sign off. 

A UK-based, in-house support team

Our in-house referencing team handles your references end-to-end. They are dedicated to giving you and your tenants a smooth journey, supported by the best technologies.

Our in-house experts are also on hand if you have any questions, and will proactively step in to ensure even the most complex of references are managed with ease

Team member of goodlord's UK referencing team
UI example of tenant pre-qualification

Pre-qualify your applicants to save even more time

You can pre-qualify your tenants at any point in the tenancy journey and instruct tenants to provide details to you at the click of a button.

Our pre-qualification tool aligns with our referencing criteria, so you have the best view of tenants' suitability before you progress the tenancy - meaning you don't waste any time, or money.

Did you know we do corporate lets too?

Our bespoke referencing form is tailored specifically to your corporate clients and allows your customers to process Corporate Lets through our platform in the same way you would a normal tenancy.

For our tenants, the referencing process is easy too

Mark Gray - Director at Elevation Lettings

"With our previous referencing provider, we had to go into different parts of the system to upload different documents and take different actions - Goodlord is much more streamlined."

Frequently asked questions

What is tenant referencing?

Tenant referencing is the process of checking the potential suitability of an applicant for a landlord's property.

The process involves checking their ID, their credit, their residential history, and their income and affordability. 

What is open banking?

Goodlord uses open banking through a leading provider, Tink, to get your references back quickly and securely.

If your applicant chooses to connect their online bank accounts using open banking, we will be able to see their recurring income and rent payments to get them assessed as fast as possible.

For a fast turnaround, we strongly recommend that you encourage your applicants to use open banking - as in 25% of cases it will help to instantly process a reference. 

How is identity verification technology used?

Goodlord Referencing uses an AI solution to create an online identity verification experience for your tenants, to speed up the referencing process for you.

The technology matches the photo in the identity documents to facial biometrics in the selfie requested, to validate the documents quickly and efficiently.

What is the Landlord Lite Referencing report?

You’ll understandably want to keep your landlords updated on the referencing recommendation made by Goodlord on potential tenants.

For each referencing recommendation, you can download a report for you to supply to landlords, with a breakdown of the recommendation made, without breaching any GDPR requirements.

With a Pro or Priority reference, you’ll also be able to send your referencing reports to your landlords to sign off.

What recommendations will I receive when using Goodlord referencing

Your referencing reports will include one of our referencing recommendations: pass, conditional pass, or fail.

 

What is the process for student referencing?

You can choose our Essential tier for your student applicants, as this simply does a credit and ID check, allowing you to quickly pass their reference and request a guarantor.

Any guarantors will then follow a similar referencing journey to the tenants, on the Goodlord platform.

How does the referencing criteria fit in with other Goodlord products

Goodlord offers different insurance services, which are all linked to Goodlord’s referencing criteria, making it easy for you to offer these services to your landlords and tenants.

Discover why Goodlord is in a league of its own

Book a no commitment call and find out how Goodlord will:

Save you hundreds of hours of admin time
Grow your agency without growing your headcount
Let you say goodbye to dealing with multiple suppliers
Maximise conversions on revenue-generation products
Reduce costly compliance risks to your business
Help you win more landlords with exclusive insights

Oh Goodlord Limited is a distributor of Modulr FS Limited, a company registered in England and Wales with company number 09897919, which is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Firm Reference Number: 900573) for the issuance of electronic money and payment services. Any account and related payment services are provided by Modulr FS Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme (FSCS) your funds will be held in one or more segregated accounts and  safeguarded in line with the Electronic Money Regulations 2011 – for more information please see UK Safeguarding explanation. Modulr Introduced Client Terms.