Tenant services

As your tenants move through the lettings process, why not give them some extras that will make their move-in easier - and help you earn more?

We partner with a range of providers for hand-picked broadband and media deals as well as other time-saving extras for your tenants. You’ll give them a better customer experience - while generating more revenue for you.

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.

Key features

Offer your tenants more

We can offer your tenants hand-picked broadband and media deals, so they’re connected from day one, as well as a host of other services at great rates, such as van rental, storage solutions, cleaning options, and much more - to help them move into their new home more easily.

A new revenue stream

It’s not just your tenants that benefit when taking out the broadband and media deals. You’ll receive commission every time your tenant chooses to purchase one of the broadband or media offers - with each presented to tenants at the ideal time in their journey, to ensure strong conversion rates.

An easy process for you and your tenants

Your tenants can access the broadband and media deals directly from their homepage on the Goodlord platform. They’ll then simply follow the link to the supplier’s website and register themselves for each service - no extra work for you, just sit back and let the money roll in.

Did you know that you can offer your tenants utility switching and contents insurance options with Goodlord?

You can help your tenants get set up with a clean electricity provider in their new home, and inform the council and water supplier of their new address, with our utility switching service, Goodlord Switch. You can also offer them contents and liability insurance, to help protect their belongings. You simply choose to offer these services and we help your tenants get them set up. An easy way to improve their rental experience, and generate a new revenue stream for your agency.

Before Goodlord, the lettings process was slower and paper based, and if you were dealing with a tenant who was just about to go on holiday you couldn't keep the process moving. Now, our tenants don’t even need to be present for the signing and they’ve commented on how fast it all is.

Chris Pook - Cooper Green Pooks

This technology has drastically improved our pre- to post-tenancy timeframes. Our staff are less stressed and the way we interact with tenants has greatly enhanced and streamlined our business. We can spend more time on the things that are important to us - meeting tenants and landlords, and getting more properties into our business.

Ian Crampton - Ferndown Estates

We make full use of Goodlord, for doing our referencing, all of our signatures, insurance policies, Goodlord Switch - we're sold on everything that Goodlord is able to offer us because of the fantastic job that it does.

Tim Leffler - Ezytrac Property Group

Goodlord removes the side of the business that you don't sign up to when you become a letting agent ー to sit at your desk and do hours of paperwork. It improves the experience of the landlord and our clients' customer, which is the tenant - and the tenants of today are our landlords of tomorrow.

Adam Charlton - Homes Partnership

Frequently asked questions

We give tenants the chance to choose a broadband and media service as soon as they sign up for a Goodlord account. They can opt in for a telephone consultation with a broadband expert, or they can choose from a variety of broadband partners to find the deal that best suits their needs.

Discover why Goodlord is in a league of its own

Book a no commitment call and find out how Goodlord will:

Save you hundreds of hours of admin time
Grow your agency without growing your headcount
Let you say goodbye to dealing with multiple suppliers
Maximise conversions on revenue-generation products
Reduce costly compliance risks to your business
Help you win more landlords with exclusive insights

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.