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Tenant services

As your tenants move through the lettings process, why not give them some extras that will make their move-in easier - and help you earn more?

We partner with a range of providers for hand-picked broadband and media deals as well as other time-saving extras and amenities for your tenants.

You’ll give them a better customer experience - while generating more revenue for you.
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Referencing options to suit your needs

Essential

A basic credit and ID check that quickly returns the information you need to know. Ideal for student tenants.

Credit check
Instant identity document authentication
Right to Rent documentation collection
Professional referencing reports
Ability to share referencing reports with landlords

Pro

A comprehensive but cost-friendly check that provides a complete picture of your applicants, fast.

All the benefits of Essential
Residential checks
Income checks, including Open Banking, integrations, with HMRC and payroll providers
Proactive contact from day one
Referencing decisions
Proactive contact from day one
Referencing decisions
Fully insurable
Goodlord Risk service
Ability to share referencing reports with landlords, and have the reports signed off

Priority

A premium package with all the bells and whistles.

All the benefits of Pro
Applications processed as priority in our queue
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Features

We combine best-in-class technology with trained experts to process references that suits your letting agency’s needs

 

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Credit check

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Instant identity document authentication

Referencing-ticks-200px-Essential

Right to Rent documentation collection

Referencing-ticks-200px-Essential

Professional referencing reports

Referencing-ticks-200px-Essential

Ability to share referencing reports with landlords

Referencing-ticks-200px-Essential

Residential checks
 
 

Referencing-ticks-200px-Essential

Income checks, including Open Banking, integrations, with HMRC and payroll providers

Referencing-ticks-200px-Essential

Proactive contact from day one

Referencing-ticks-200px-Essential

Referencing decisions

Referencing-ticks-200px-Essential

Proactive contact from day one

Referencing-ticks-200px-Essential

Fully insurable

Referencing-ticks-200px-Essential

Ability to share referencing reports with landlords, and have the reports signed off

Referencing-ticks-200px-Essential

Goodlord Risk service

Referencing-ticks-200px-Essential

Application processed as priority in our queue

 

 
Referencing-Essential-logo-circle-200px

Essential

A basic credit and ID check that quickly returns the information you need to know. Ideal for student tenants.

 

Referencing-ticks-200px-Essential

 

Referencing-ticks-200px-Essential

 

Referencing-ticks-200px-Essential

 

Referencing-ticks-200px-Essential

 

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Referencing-ticks-200px-Essential

 

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Referencing-ticks-200px-Essential

 

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Referencing-ticks-200px-Essential

 

Referencing-ticks-200px-Essential

 

Referencing-ticks-200px-Essential

 

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Referencing-Pro-logo-circle-200px

Pro

A comprehensive but cost-friendly check that provides a complete picture of your applicants, fast.

 

Referencing-ticks-200px-Pro

All the benefits of Essential
 

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Residential checks

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Income checks, including Open Banking, integrations, with HMRC and payroll providers
 

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Proactive contact from day one
 

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Referencing decisions
 

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Proactive contact from day one

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Fully insurable

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Ability to share referencing reports with landlords, and have the reports signed off
 
 

Referencing-PRO-Prospects-launch-emails-Q1-24-tick

Goodlord Risk service
 
Referencing-Priority-logo-circle-200px

Priority

A premium package with all the bells and whistles.

 

Referencing-ticks-200px-Priority

All the benefits of Pro

Referencing-ticks-200px-Priority

Application processed as priority in our queue
 

Key Features

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Make offers with ease

We can offer your tenants hand-picked broadband and media deals, so they’re connected from day one.

They'll also see a host of other services at great rates, such as van rental, storage solutions, cleaning options, and much more - to help them move into their new home more easily.

"It's drastically improved our tenancy timeframes"

Ian Crampton - Director at Ferndown Estates

"Progress a tenancy in as little as 90 seconds by digitising the manual tasks of tenancy progression. You'll eliminate time-wasting tasks and manual data entry from your day by automating referencing, contract generation, sending legislative documents, getting contracts signed, taking payments, and more."

A new revenue stream

It’s not just your tenants that benefit when taking out the broadband and media deals.

You’ll receive commission every time your tenant chooses to purchase a broadband or media offer.

Plus, offers are presented to tenants at the ideal time in their journey, to ensure strong conversion rates.

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An easy process for you and your tenants

Your tenants can access broadband and media deals directly from their homepage on the Goodlord platform.

They’ll then simply follow the link to the supplier’s website and register themselves for each service - no extra work for you, just sit back and let the money roll in.

"It's given us massive peace of mind"

Russ Blockley - Gold Key Lettings & Management

"Tick more than 20 compliance tasks off your to-do list for every single tenancy, from distributing legal documents such as the How to Rent Guide to keeping your tenancy agreements in line with the latest legislation, and reduce the risk of costly manual errors to your business."

Did you know that you can offer your tenants contents insurance options with Goodlord?

You can offer your tenants contents and liability insurance, to help protect their belongings.

You simply choose to offer this service and we'll start offering it to your tenants at the right time in their journey. An easy way to improve their rental experience, and generate a new revenue stream for your agency.

Frequently asked questions

How do tenants sign up for Goodlord's Broadband and media offers?

We give tenants the chance to choose a broadband and media service as soon as they sign up for a Goodlord account.

They can opt in for a telephone consultation with a broadband expert, or they can choose from a variety of broadband partners to find the deal that best suits their needs.

 

Discover why Goodlord is in a league of its own

Book a no commitment call and find out how Goodlord will:

Save you hundreds of hours of admin time
Grow your agency without growing your headcount
Let you say goodbye to dealing with multiple suppliers
Maximise conversions on revenue-generation products
Reduce costly compliance risks to your business
Help you win more landlords with exclusive insights

Oh Goodlord Limited is a distributor of Modulr FS Limited, a company registered in England and Wales with company number 09897919, which is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Firm Reference Number: 900573) for the issuance of electronic money and payment services. Any account and related payment services are provided by Modulr FS Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme (FSCS) your funds will be held in one or more segregated accounts and  safeguarded in line with the Electronic Money Regulations 2011 – for more information please see UK Safeguarding explanation. Modulr Introduced Client Terms.