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Rent Protection & Legal Expenses Insurance

Choose the award-winning experts in property protection and help protect your landlords from a loss of income with comprehensive insurance cover that goes further.

Our Rent Protection Insurance doesn’t just protect your landlord's rental income until vacant possession is obtained - it reduces admin for lettings agents as we manage the rent recovery and eviction process for you, with a speedy, online claims process and a unique, free mediation service.

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.

What does our policy cover?

RENT PROTECTION
Protection if the tenant doesn’t pay their rent.

RENT RECOVERY
We’ll pursue tenants on your behalf to recover outstanding rent from them.

EVICTION OF TENANTS OR SQUATTERS
Tenants who can’t meet the requirements of their tenancy agreement or squatters who are living in your landlord’s property without their consent will be evicted - and we’ll manage the legal proceedings.

PROPERTY DAMAGE
Legal cover to pursue tenants for damage to the property of over £1,000.

£100,000 LIMIT OF INDEMNITY
The total amount payable in the event of a claim.

CONTRACT DISPUTES
Cost and expenses for a dispute with a party whom you have a direct contractual relationship with.

Terms and conditions apply, always read the policy wording.

Key features

Protect your landlords' rental income

Offer your landlords a competitive service that pays out until vacant possession is obtained.

We do the work on your behalf to recover any outstanding rent and make sure you don’t lose out during the process - and, while your landlord’s property is vacant, we’ll pay 75% of rent arrears for two months.

An insurance policy you can trust

We partner with DAS Insurance UK to underwrite our insurance policy.

DAS has been giving customers legal help for over 40 years, and became one of the pioneers in the United Kingdom for legal expenses cover - meaning you can take confidence in your choice of provider.

Reduce admin

Our policy will manage the arduous admin that goes into recovering rent, or removing tenants or squatters from your landlord’s property - as well as covering any legal expenses.

Our online claims process, for which we were awarded "Claims Partner of the Year" at the Insurance Times Awards 2020, can also help you file a claim in under 10 minutes on average.

Get rewarded for offering more

Attract new landlords and protect your current customers by adding a rent guarantee to your managed service.

Our comprehensive policy and support team ensure your landlords have full peace of mind with a service that pays out until vacant possession, improving their experience with you and giving them a reason to return to you, year after year.

Easily monitor the status of your policies

Monitor the status of your Rent Protection Insurance policies in your insurance dashboard directly through Goodlord's lettings platform - in real time.

Receive 24/7 expert support

The expert team at DAS Insurance UK are at the end of the phone, ready to take your call no matter what time of day, and are all fully trained to provide advice on commercial legal problems within UK and EU law.

"Goodlord's made it easy for us"

Anthony Lettings

Alex Chapman - Anthony Lettings

"If it wasn't for Goodlord we wouldn't be offering insurance services. Goodlord’s made it easy for us. Everything’s on one platform, and the policies offered are second to none. "

Read Alex's story

Revenue

"This extra protection is so valuable"

Samuel Fitz-Hugh - Settio

"We include the Rent Protection service in all of our tenancies anyway. The current context is a great opportunity to really demonstrate to landlords why this extra protection is so valuable. "

Read Samuel's story

Customer experience

Frequently asked questions

This insurance policy is closely aligned with the criteria assessed in Goodlord’s comprehensive tenant referencing service, covering credit, residential history, identification, and income.

The claims process through Goodlord is automated with the relevant documents hosted on the platform - saving you time and the hassle of pulling together large amounts of paperwork.

If the case includes rent arrears, we’ll also automatically contact any applicable tenants and guarantors to explain and advise on the next steps.

We’ve continued to provide this service throughout Covid-19, with no disruption to new business or renewals.

To do this, we enhanced our claims process to include a comprehensive pre-claims service with mediation, financial assessments and support to tenants, landlords and letting agents - all while continuing to provide cover that protects rental income until vacant possession is obtained.

Make sure you choose a rent protection insurance policy that's comprehensive enough to provide your landlords with peace of mind - read our blog for more information.

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Discover why Goodlord is in a league of its own

Book a no commitment call and find out how Goodlord will:

Save you hundreds of hours of admin time
Grow your agency without growing your headcount
Let you say goodbye to dealing with multiple suppliers
Maximise conversions on revenue-generation products
Reduce costly compliance risks to your business
Help you win more landlords with exclusive insights

Thanks for your interest in Goodlord. We don't provide services directly to landlords but we work directly with letting agents up and down the country who utilise our additional products, such as insurance, to create the best renting experience in the world. If you'd like us to put you in touch with a Goodlord agent in your area, please use this form to help us pair you up with an agent that meets your needs.

If you need some help with Goodlord, please visit our Tenant Help Centre in the first instance. If you are unable to find the answer you need, then our Support Team will be on hand to help you.

Want to get in touch with us? Please use this form, or send us an email at info@goodlord.co.